From purchase to live on your site.
After you buy Convo, you own it outright, and we build it around your business before it ever reaches a customer. Here’s exactly what that process looks like.
You share what your bot should know
Send over a PDF, a Word document, or simply a link to your website or help center. Whatever you already have written down about your business, Convo can learn from it.
You choose an AI provider and bring a key
Pick OpenAI, Google Gemini, or Anthropic’s Claude, whichever you’d prefer to power your bot. Sign up with that provider directly and generate an API key from your own account.
We build and wire everything together
Our team trains your bot on the content you sent, matches it to your brand, and connects your API key securely on the backend, so every conversation runs through the provider you chose.
One script tag, and you’re live
We hand you a single line of code to add to your site. Paste it in, and your fully trained, fully branded chatbot is live. The whole install takes minutes.
What your bot learns from
You don’t need to write anything new. Send what you already have, and we shape it into answers your bot can give with confidence.
Your AI provider, your account
Convo runs on the AI provider you choose, never ours. That keeps usage, billing, and control in your hands, where they belong.
Handled with care, once and only once
You send us your API key a single time, over a secure channel. From there, it lives only on Convo’s backend. It’s never written into your site’s code, never visible to visitors, and never shared beyond what’s needed to run your bot.
Once it’s built, going live takes one line.
No plugins, no build step, nothing for a developer to maintain. Add this before the closing </body> tag and your bot appears.
<script src="https://cdn.useconvo.com/widget.js" data-site="a1b2c3" async></script>The widget loads asynchronously, so it never slows down your page, and it works on a custom site, Shopify, Webflow, or WordPress alike.
About getting set up
Ready to have your own bot built?
Buy Convo, send us your content and provider key, and we’ll have it live on your site.