Convo

One widget. A full front line for your customers.

Convo chats, takes calls, and tells you what your customers keep asking about, all from the same corner of your site.

Convo
Do you ship to Mombasa, and how long does it take?
Yes, two to three business days. Want me to check a delivery date for a specific item?

Live chat

Customers talk to Convo in real time, right on your site, with no redirect and no extra tab to open.

Call via widget

When typing is not enough, a customer can start a voice call straight from the widget instead of looking up a phone number.

Chat patterns

Convo groups what customers actually ask about, so you see the questions that come up again and again.

Analytics

Conversation volume, response times, and resolution rates, all in one dashboard your team can check any time.

See what customers are actually asking

Convo clusters similar questions together, so a pattern shows up clearly instead of getting buried in individual transcripts.

Shipping and delivery times86%
Return and refund policy71%
Product pricing54%
Store hours and location38%

A dashboard your team will actually check

No exports, no spreadsheets to build yourself. Volume, speed, and resolution, in one place, updated as conversations happen.

1,204Conversations this month
4sAvg. response time
82%Resolved without handoff

Need something specific to your business?

The four features above ship with every Convo widget. If your business needs something beyond that, tell us what it is and we will scope it as a custom addition, priced separately from the widget itself.

All of this, in one widget, for $399.

Chat, calls, patterns, and analytics, included from day one and paid for once.

See pricing